Connect Zoho Mail
Verify the domain, route incoming mail, and authenticate outgoing messages using Zoho's account-specific values.
Open your domain’s DNS
- Sign in to your SaaSTech Servers Domain Portfolio External · opens new tab ↗.
- Select the individual domain to open its Domain Settings page.
- Select DNS.
Need help signing in? Find your username or password External · opens new tab ↗.
Add and verify the domain
In the Zoho Mail Admin Console, add the domain and copy the unique TXT or CNAME verification record shown for your account.Zoho domain verificationExternal · opens new tab ↗
Prepare all recipients
Create users, aliases, groups, and routing rules before changing MX. Confirm every address currently receiving mail has a Zoho destination.
Back up and schedule the cutover
Save the complete zone and record the old MX configuration so it can be restored if a critical mail test fails.Back Up Your DNSSaaSTech guide →DNS Cutover GuideSaaSTech guide →
Add Zoho's regional MX records
Copy only the MX hosts and priorities displayed in your Zoho Admin Console. Remove old MX records only when the approved mail cutover begins.Zoho email delivery setupExternal · opens new tab ↗
Configure SPF, DKIM, and DMARC
Merge Zoho into the single existing SPF record, publish the unique DKIM selector and value generated by Zoho, then add DMARC after SPF and DKIM pass.Zoho DKIM setupExternal · opens new tab ↗
Test mail flow
Send and receive messages with an external account, inspect authentication results, and test aliases and groups through the previous TTL period.
Records and settings to prepare
| Type / change | Host / location | Value / target |
|---|---|---|
| TXT or CNAME | Zoho-provided verification host | Unique value from Zoho |
| MX | @ | Use only regional targets shown in Zoho Admin |
| TXT | @ | Merge Zoho into the one SPF record |
| TXT | Zoho DKIM selector | Unique DKIM value from Zoho |
Zoho uses different mail servers by account region and data centre. Never copy MX or DKIM values from another customer's setup.
